1. Introduction
Crystalhexa Pvt Ltd ("we", "our", or "us") respects your privacy and is committed to protecting the personal data of visitors who access our website (https://www.crystalhexa.com/) and communicate with our team.
2. Information We Collect
We collect personal information directly when you choose to provide it through our website contact forms, email communications, or WhatsApp correspondence:
- Contact Inquiries: Your full name, email address, phone number (optional), business name (optional), the service of interest, and your message description.
- Careers Expressions of Interest: Details or CV documents you choose to provide to us directly via WhatsApp for future career considerations.
3. How We Use Your Information
We use the information we collect solely for the following legitimate business purposes:
- To respond to your inquiries regarding our business management software, industry systems, or custom development.
- To provide technical consultation, project scoping, and agreed software support.
- To maintain contact details on file for individuals expressing interest in future career opportunities.
4. Cookies and Tracking
Our website is designed for performance and efficiency. We do not use third-party behavioral advertising trackers or marketing cookies by default. If analytical or measurement tools are introduced in the future, appropriate disclosure and consent mechanisms will be provided.
5. Third-Party Communications Services
When you initiate communication via WhatsApp, your message is transmitted through WhatsApp"™s platform, subject to their respective terms and privacy policies. We do not transmit or store your credentials or messages through unauthorized intermediaries.
6. Data Retention and Security
We take reasonable technical and organizational precautions to prevent unauthorized access or disclosure of your correspondence. Inquiry data is retained only for as long as necessary to address your project request or ongoing business relationship.
7. Your Rights and Contact Information
If you have questions regarding this Privacy Policy or wish to request the update or deletion of your contact records, please contact:
Telephone (Sri Lanka): +94 (0)778 121808
Telephone (UK): +44 (0)7729 498844